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Nellore Central Help Center

  • Q: How long does delivery take when ordering a laptop or custom-built PC from NelloreCentral.com?
    A: At NelloreCentral.com, we are committed to delivering your new laptop or custom-built PC as quickly as possible! Typically, once your order is confirmed, you can expect delivery within 3-5 business days if the product is readily available in our inventory. For custom-built PCs, the timeline may extend to 5-7 business days to ensure we meet the highest standards of quality and performance for your personalized setup. Rest assured, our team works diligently to get your tech to you swiftly and securely. Thank you for choosing NelloreCentral.com for your computing needs!
  • Q: Does my order from NelloreCentral.com cover exchanges and refunds?
    A: Yes, NelloreCentral.com offers a comprehensive exchange and refund policy to ensure customer satisfaction for our laptop and custom-built PC services. If you are not completely satisfied with your purchase, you may request an exchange or refund within 30 days from the date of delivery. To qualify, the item must be in its original condition and packaging, accompanied by the receipt or proof of purchase. For further details on how to initiate an exchange or refund, please visit our Return Policy page or contact our customer service team. Our goal at NelloreCentral.com is to provide you with a hassle-free shopping experience and the highest level of satisfaction.
  • Q: Can we trust your site?
    A: Committed to serving the local community with integrity, NelloreCentral.com is your trusted source for laptops and custom-built PCs. We take pride in offering high-quality products and transparent services, ensuring every customer feels confident in their purchases. Our website is secured with industry-standard encryption to protect your personal information, and we partner with reputable brands to guarantee genuine and reliable products. Customer satisfaction is our top priority, and you can trust in our dedicated support team to assist you with any queries or concerns. Choose NelloreCentral.com for a trustworthy shopping experience backed by local expertise.
  • Q: What happens at the time of delivery for purchases from NelloreCentral.com, and do you provide refunds or returns?
    A: At NelloreCentral.com, we prioritize a smooth and reliable delivery experience for all our customers. Upon dispatching your laptop or naming PC order, you will receive a tracking number via email, allowing you to monitor the shipment in real-time. Our delivery agent will contact you before arriving at your provided address to ensure you are available to receive the package. Upon delivery, we encourage you to inspect the product thoroughly. Should you encounter any issues, such as damage in transit or a discrepancy in the order, please report it to the delivery agent immediately and contact our customer support team for assistance. Regarding refunds and returns, NelloreCentral.com does provide a straightforward return policy. If you are dissatisfied with your purchase or if there is a defect, you may return the product within 30 days of delivery for a full refund or replacement. The item must be in its original condition, with all packaging and accessories included. To initiate a return, contact our customer service team, who will guide you through the process and provide a return authorization. Once we receive the returned item and verify its condition, we will process your refund or send out a replacement promptly. Our goal is to ensure your complete satisfaction with every purchase, so please don't hesitate to reach out to us for any concerns or questions.
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